Delivery/Shipping policy

Delivery/Shipping Policy – The Connekt Online

  1. We aim to process and dispatch all orders within the estimated timeframe provided at checkout. However, delivery times may vary, and we cannot guarantee exact delivery dates.

  2. Shipping times depend on your location and the chosen delivery method. Delays due to courier issues, weather, or other unforeseen circumstances are beyond our control, and The Connekt Online cannot be held liable for such occurrences.

  3. Please inspect your order upon delivery. If there are any damages, defects, or discrepancies, contact us immediately. We may not be able to assist with issues reported after an extended period following delivery.

The Connekt Online will take up to 24Hrs to process your order. Once your order is ready to be shipped out, we will dispatch it with with The Courier Guy, our trusted delivery partner.

We offer a subsidized shipping fee of R100.00 on all orders. This is the Standard Shipping option with delivery to your door in 3-5 days.

To help you save on delivery costs you may also select the PUDO Locker option of R60.00. Your order will be sent to the nearest PUDO Locker in your area for your own collection, the address of which you will need to provide as your shipping address.

Once we have dispatched your order, your tracking information will be emailed through to you, check your spam or junk folder if you do not see it in your inbox. Please contact us if you do not receive any shipping information after 24Hrs from placing your order.