Privacy Policy

Effective Date: January 2025

Daily Online PTY (Ltd) ("we," "our," or "us") respects your privacy and is committed to protecting your personal information in compliance with the Protection of Personal Information Act (POPIA) and other applicable data protection laws in South Africa. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal data when you interact with our website and services.

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1. Information We Collect

We may collect the following types of personal information:

• Identity Information: Name, surname, ID number or company registration number.

• Contact Information: Email address, phone number, physical or billing address.

• Account Information: Username, password, and preferences.

• Payment Information: Bank details or payment card information (processed securely via third-party payment gateways).

• Usage Data: IP address, browser type, pages visited, time spent, and device information via cookies and analytics tools.

• Communications: Any feedback, queries, or support messages you send us.

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2. How We Collect Your Information

We collect your data:

• When you register or create an account on our website.

• When you make a purchase or engage with our services.

• When you subscribe to our newsletters or marketing communications.

• Through automated technologies such as cookies when you browse our site.

• When you contact our support team or interact with us on social media.

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3. Why We Collect Your Information

We use your information to:

• Provide, maintain, and improve our products or services.

• Process transactions and manage your orders.

• Communicate with you about your account, orders, or service updates.

• Personalize your user experience.

• Send you marketing communications (you can opt out at any time).

• Comply with legal and regulatory requirements.

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4. Sharing Your Information

We may share your personal information:

• With trusted third-party service providers (e.g., payment processors, couriers, IT support) who help us operate our business. These parties are required to protect your data and only use it for agreed purposes.

• With law enforcement or regulatory authorities where required by law.

• In business transfers or restructuring, such as mergers or acquisitions.

We never sell your data to third parties.

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5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Enable website functionality.

• Analyze how users interact with our site.

• Deliver personalized content or advertisements (if applicable).

You can adjust your browser settings to refuse cookies, but some features of our site may not function properly without them.

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6. Data Storage & Security

We implement appropriate technical and organizational measures to protect your personal information against loss, misuse, and unauthorized access.

Your data is stored in secure servers and only accessed by authorized personnel. We retain your data only as long as necessary to fulfil the purposes described in this policy or as required by law.

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7. Your Rights Under POPIA

You have the right to:

• Access the personal information we hold about you.

• Correct or update your information.

• Object to the processing of your data for marketing purposes.

• Request deletion of your data (where lawful and appropriate).

• Lodge a complaint with the Information Regulator of South Africa.

To exercise your rights, please contact us.

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8. Children’s Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect data from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

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9. Updates to This Policy

We may update this policy from time to time to reflect legal or business changes. Any changes will be posted on this page with a revised effective date. Your continued use of our site after changes means you accept the updated terms.

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10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact:

Daily Online PTY (Ltd)